WHAT IS A VIRTUAL OFFICE?
You've called one before, you just may have not realized what it was. It went something like this:
"Thank you for calling Acme Corporation. If you know your parties extension, please enter it now or choose one of the following: For Sales, press 1, for Service press
2..." and so on. The system then routed your call based on the buttons you did or didn't press.
Some of the other things it allowed you to do may have been:
Virtual Office Gives You
Complete Control: Virtual Office allows you full control over your
inbound calls with the ability to accept or reject the calls before answering
them. An Auto-Attendant notifies you when a message is left by e-mail, pager
or voice call. Calls may also be transferred or triggered for notification based on
your defined schedule. If you don't want to take a call you can send the call to an alternate
extension or voicemail box.
Virtual Office Maximizes Your
Productivity: is much more than simply a bundle of diverse capabilities. It
actually redefines business communications with an unprecedented level of
flexibility and integration that maximizes productivity gains and customer
satisfaction. VoiceStamps Virtual Office gives you the power to decide
when and where you want to receive your calls.
Virtual Office is the Wave of
the Future: In the past, for a business to have this level of telephone
sophistication... it usually required an intelligent phone system, voicemail, and auto attendant equipment in-house with many phone
lines installed.
You could easily spend as much as $20,000 for a very basic in-house solution.
Virtual Office Gives You a
Corporate Presence: We can make your business appear as if it as a solid
corporate business with many different departments. This product is perfect for
all home based businesses. A Virtual Office helps you take your business to the next
level and adds more credibility to your business.
Virtual Office Offers
Incredible Mobility: If need to change office locations or leave the office, just forward your phones to
your new location; no hassles, no number change headaches, no downtime.
With Virtual Office you'll never have to worry about notifying your clients of
number changes. Many users will forward their important calls to their
mobile phone so they don't miss a beat.
Virtual Office is Very Simple
to Setup and Maintain:
-
Complete Outsource Turn-Key
Solution
-
Complete Setup within 2
business days
-
No Equipment To Purchase or
Maintain
-
No Software to Purchase or Maintain
-
Easy Remote Administration
-
Very Small Setup Fees
-
Very Small Monthly Fees
Virtual Office Saves Your
Business Money: Now you can outsource
your entire phone system to VoiceStamps for a small monthly fee and save a
bundle. No hardware to purchase, no software to purchase, and no systems to
maintain.
Virtual Office Drastically
Cuts Costs: by eliminating the need for a variety of expensive proprietary
devices and systems, including:
-
Proprietary PBX’s or
Private Phone Systems
-
Automatic Call Distributors
-
Help Desk Servers
-
Interactive Voice Response
Servers
-
Call Recording and Logging
Systems
-
Voice-Mail Servers
-
Fax Servers
-
Unified Messaging Servers
-
Web-Servers
-
E-mail Servers
-
Web-Mail Servers
-
Web-Callback Servers
-
Internet and Modem Access
Servers
-
Digital Phone Lines or PRI
-
Firewall Servers
-
CTI Gateways
-
Credit Card Processing
Gateways
-
ACH Check Processing Gateways
-
Campaign Scripting Utilities
-
Voice Recording Software
-
Voice Recording Talent
-
Call Accounting Systems
Plus the very expensive optional
modules that further extend system capabilities may include:
All of these individual Virtual
Office technologies would cost you anywhere from $150,000 to $200,000 and at
least 6 months to
implement yourself. Save yourself time and money and catch the wave of the VoiceStamps
Virtual
Office.
VIRTUAL OFFICE SERVICE
OVERVIEW:
-
Customized menu trees; no limit on menu
selections.
-
3 types of Call
Transfers
-
3 types of
Message Notifications
-
Question and answer audio surveys.
-
Dial-by-letter
Name Directories
-
Update outgoing messages/greeting remotely.
-
Greetings played according to time of day.
-
Direct-connect to a live person at any local or 800 #.
-
Detailed monthly reports.
-
Specialized message-taking ability.
-
Fax On Demand.
VIRTUAL OFFICE SYSTEM
FEATURES:
With Voice Stamps Virtual Office you can transfer callers to any local or 800 telephone number. You
have the power and the convenience of a full scale Call-Processing system at a fraction of the cost. More importantly, you can have the image and impressive sound of a large corporation without
the expense.
Standard Voicemail Box - Plays greeting, takes a message, transfers call, triggers notification.
Menu Option - Plays greeting, receives touch-tone input, routes call based on input or other criteria such as call number or time of day. These can be linked together in a "menu-tree" to give multiple options for various departments.
Call Transfer - Available in three flavors:
1. Blind Transfers - Transfers caller to the specified telephone number and releases the call.
2. Monitored Transfers - Waits to see if the transferred call is answered or if the line is busy. If busy or no answer, caller is returned to the mailbox greeting and allowed to leave a message or make another choice.
3. Screened Transfers -
Same as monitored transfer but announced to the person answering the phone what
the call is about with a pre-recorded call tag.
Message Notification - Also has three flavors:
1. E-mail Notification -
Your voicemail is automatically delivered to your specified email
address. This allows you to easily store and track all your voicemails
electronically.
2. Pager Notification - The mailbox number is sent to the pager alerting the owner of a message waiting. This can be scheduled.
3. Voice Call Notification - The mailbox dials a specified telephone number and plays a message asking the owner of the mailbox to enter a passcode for immediate access to messages. This feature can dial up to 5 different numbers and/or pagers at various times and intervals.
With these 8 features, you can design a Virtual Assistant that exactly meets your requirements. Whether a retail store trying to manage call flow, a sales group always on the road or a new business with an image to project, the Virtual Assistant is versatile and cost-effective.
VIRTUAL OFFICE VOICEMAIL
FEATURES:
-
Live Call Transfer to DFW or
800 numbers
-
Scheduling for Transfer and
Message Notify
-
Message Forwarding
-
5 Personal Group Distribution
Lists
-
Receipts and Confidential
Messages
-
Multiple Mailbox Greetings
(3)
-
Pause, Rewind, Fast Forward,
-
Future Delivery, Make,
Answer,
-
Forward With/Without comment,
Save As New
-
Volume adjust
-
Auto Time/Date Stamp
-
Standard Voicemail -
up to 2 minutes, 7 days old, 3 new
-
Gold Voicemail - up to
4 minutes, 14 days old, 6 new
-
Platinum Voicemail -
up to 8 minutes, 28 days old, 12 new
-
800 Service is a Free Add-on
($10.9 cents per minute)
VIRTUAL OFFICE PARAMETERS:
Options: Comes
with a set number of options, once you run out of options we will automatically
bumped up to the next level Virtual Office with no additional setup fees.
Voicemail Boxes: Standard
Voicemail Boxes come with 2 minutes of record time, 7 days new message storage
and 3 days old message storage.
Voicemail Box Upgrades:
Voicemail Boxes may be upgrade from Standard to Gold or Platinum for heavy
users. Each upgrade doubles the message size, and doubles the storage times.
Direct Inbound Dial (DID)
Numbers: We will give you your own
dedicated DID number in with your Virtual Office. You may add additional DID
numbers if you want separated front ends or additional inbound dial numbers for
private extensions to ring direct.
Call Volume: The Standard
Virtual Office supports up to 5000 calls per month and includes a monthly call
detail report.
VIRTUAL OFFICE OPTIONS:
-
Main Inbound Menu = 1 option
-
Options Menu = 1 option
-
Fax on Demand Menu = 1 option
-
Name Directory = 1 option
-
Fax Document = 1 option
-
Fax to Email = 1 option
-
Direct Inbound Dial Number
(DID) = 1 option
-
Standard Voicemail Box = 1
option
-
Gold Voicemail Box = 2
options
-
Platinum Voicemail Box = 3
options
VIRTUAL OFFICE
FEATURES MATRIX:
VIRTUAL OFFICE PRICING DETAILS:
|
Virtual
Office |
Virtual
Small Office
SOHO |
Virtual
Small Office Plus |
Virtual
Small Office Plus Fax |
Virtual
Office 1
|
Virtual
Office 2
|
Virtual
Office 3
|
| Number
of Options |
5 |
5 |
5 |
10 |
25 |
40 |
| Max
Greeting Length |
1/2
min. |
1
min |
1
min |
1
min |
1
min |
1
min |
| Max
Message Length |
1
min |
1
min |
1
min |
2
min |
2
min |
2
min |
| Max
Messages Stored |
30 |
30 |
30 |
30 |
30 |
30 |
| Days
Stored New |
5
days |
5
days |
5
days |
7
days |
7
days |
7
days |
Day
Stored
Old |
3
days |
3
days |
3
days |
3
days |
3
days |
3
days |
Fax
on
Demand |
|
|
|
ü |
ü |
ü |
Name
Directory |
|
|
|
ü |
ü |
ü |
Blind
Transfer |
ü |
ü |
ü |
ü |
ü |
ü |
| Monitored
Transfer |
ü |
ü |
ü |
ü |
ü |
ü |
| Screened
Transfer |
ü |
ü |
ü |
ü |
ü |
ü |
| Pager
Notification |
ü |
ü |
ü |
ü |
ü |
ü |
| Email
Notification |
ü |
ü |
ü |
ü |
ü |
ü |
| Live
Call Transfer |
ü |
ü |
ü |
ü |
ü |
ü |
| Scheduling
for Transfers |
ü |
ü |
ü |
ü |
ü |
ü |
| Scheduling
for Notify |
ü |
ü |
ü |
ü |
ü |
ü |
| Message
Forwarding |
ü |
ü |
ü |
ü |
ü |
ü |
| (5)
Personal Group Distribution Lists |
ü |
ü |
ü |
ü |
ü |
ü |
| (3)
Mailbox Greetings |
ü |
ü |
ü |
ü |
ü |
ü |
| Playback,
Pause, Rewind, and Fast Forward |
ü |
ü |
ü |
ü |
ü |
ü |
| Future
Delivery, Make Answer |
ü |
ü |
ü |
ü |
ü |
ü |
| Forward
With/Without Comment |
ü |
ü |
ü |
ü |
ü |
ü |
| Save
Messages as New |
ü |
ü |
ü |
ü |
ü |
ü |
| Volume
Adjustment |
ü |
ü |
ü |
ü |
ü |
ü |
| Auto
Time/Date Stamp |
ü |
ü |
ü |
ü |
ü |
ü |
| Question
& Answer Sessions |
|
|
|
ü |
ü |
ü |
| Third
Party Verifications |
|
|
|
|
ü |
ü |
| Automated
Order Entry |
|
|
|
|
ü |
ü |
| Order
Confirmation Numbers |
|
|
|
|
ü |
ü |
| Web
Call-Back Script |
|
|
|
|
ü |
ü |
| Interactive
Voice Response |
|
|
|
|
ü |
ü |
SETUP
FEES |
$50.00 |
$50.00 |
$50.00 |
$150.00 |
$200.00 |
$300.00 |
| MONTHLY
PRICE |
$29.95 |
$34.95 |
$39.95 |
$69.95 |
$99.95 |
$150.00 |
